Privacy Policy

At Aslivola Music Shop, located at Kurt-Tichy-Gasse 4, 1100 Wien, Wien, Austria, we take the privacy of visitors to our online platform seriously. This policy explains what data we collect, how we use it, and the degree of control you have over that information in alignment with applicable data protection and privacy laws.

Information We Collect

We collect information you provide directly when you interact with our services, such as creating an account, placing an order, communicating with our support team, or subscribing to updates. This may include your name, email address, shipping details, and payment information necessary to fulfill transactions.

We also gather technical information automatically when you visit our site, including device identifiers, IP addresses, browser type, and activity logs. This helps us improve site performance and personalize the experience.

How We Use Your Information

We use personal information to process orders, respond to inquiries, send transactional messages, and provide customer support. We may also use data to analyze trends, improve our service offerings, and ensure the security of our platform.

When permitted, we may send marketing communications about special offers and events. You can opt out of these communications at any time by following the unsubscribe instructions in the message or contacting us at info@aslivola.shop.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, remember preferences, and collect usage statistics. You can manage cookie preferences through your browser settings, although disabling certain cookies may impact the experience of the site.

We also rely on third-party analytics providers to understand site traffic and improve operations while adhering to data protection standards.

Data Retention and Security

We retain personal data only as long as necessary for legitimate business purposes or to comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.

We implement administrative, technical, and physical safeguards to protect data against unauthorized access, loss, or misuse.

Your Rights

Depending on your location, you may have rights regarding access, correction, deletion, and portability of your personal data. You may also object to or restrict certain processing activities. To exercise your rights, contact us at info@aslivola.shop.

We are committed to responding to requests in a timely manner and providing transparent information about how we handle personal information.

Contact Information

For questions about this policy or our practices, please reach out to our data protection team at info@aslivola.shop or by mail at Kurt-Tichy-Gasse 4, 1100 Wien, Wien, Austria.